How to recover your lost Free Fire account in the Free Fire Help Center

How to recover your lost Free Fire account in the Free Fire Help Center

Free Fire is a popular mobile battle royale game that has gathered millions of players around the world. Garena are the developers of this game and are always looking for ways to help and support their community. Players can face different types of problems related to Free Fire operations. These issues can range from game bugs, payment errors, hackers, and account recovery.



Garena has set up a special website to help players solve problems they may encounter while playing Free Fire. There are many troubleshooting methods that are self-explanatory. You can visit the website directly and do a quick search for your problem. Find the relevant solution and it will help you solve various things.


Players can also report hackers they encounter in matches. There is a reporting system where players can provide description, user ID, and evidence of hacking to help developers deal with the hacking problem.

How to recover lost account in Free Fire

One of the most important problems in Free Fire is the loss of your account. Players who do not log into their accounts for an extended period of time may experience problems logging into their account. There are some methods enlisted in the help desk that can help you protect your account, but there is only one way to get it back.



Players can recover their Free Fire ID by resetting their Facebook account password and logging back into the game. You can follow the steps mentioned below to do that.


  • Visit Facebook and click on “Forgot Password”. Fill in all the details and reset your password.
  • Open Free Fire and try to log in using Facebook. It will ask for your new password and after entering it, you will be able to log into your Facebook linked account.


It is not possible to recover an account that is not connected to Facebook. Players who have the Guest ID and have somehow lost their account will never be able to recover it because the account data has been stored on their local device and hence is deleted once the game is uninstalled or the data is deleted.

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