The world of Fortnite
This fantastic and dynamic game is the product of the development of the massive company Epic Games. Launched in 2017, it has positioned itself as a favorite within the gamer community.
And it is that her imaginative plot of saving the planet from a zombie invasion generates restlessness and adrenaline on the part of those who play her. However, in its Battle Royale category, the competition is fierce, multiplayer with only one goal: to survive.
Despite the fact that this game is completely free, the company Epic Games collects millions of dollars through the purchase of various game accessories.
It `s important to note that these investments of money are your full responsibility. However, if you made a purchase by mistake or changed your mind about the purchased item, you can request a refund.
Charges in error: Fortnite
Video game companies are raising the stakes more and more, being directly proportional to user requests. Overcoming barriers and expectations, as well as have more than three million fans in all over the world, it's Fortnite.
To enhance the experience, the platforms offer options for purchasing accessories, which can only be done if the user authorizes it. But what should I do if I am billed by mistake?
Don't despair, this article will show you how you can request a refund, alleviating the anguish that this unpleasant and unpleasant situation generates.
Steps to request a refund
It `s important to note that the game grants the account three refund requests. Once all the return options have been exhausted, you will no longer be able to request them, under any circumstances. So you must use the opportunities you have to successfully repay with caution and intelligence.
To execute the request, you just need to follow these short and simple steps, which will make the return process a satisfying event.
- Log in to the official Epic Games page, then to your Fortnite account, click on the main menu.
- Go to the section » Settings «
- Select the "Account and privacy" option
- Position yourself in the section » Send request «
- Once you see the list of the latest purchased items, select the one you want to return.
- A window will appear with options including 'Purchase by mistake', 'Unauthorized purchase' and 'Unexpected item'.
- Choose an option based on the corresponding case.
- In the next window select the "Send return request" option
- Finally, two buttons will be displayed, where they will show the amount of returns that you have left, by selecting the option » Yes «.
- Ready! The refund was successful.
What items can I refund?
Unfortunately not all items obtained can be refunded. It is important to know which products can be returned and in what period of time it can be made.
Every purchase must be made inside Epic Game Store, if the purchase was made outside of it, it will be impossible to make a refund. Items you can return include accessories such as costumes, instruments, steles, hang gliders, and loading screens.
The Battle Passes and their levels, as well as the V-Bucks and Loot Llama, cannot be returned, as they are consumable and contain random rewards. The time available to request a refund is thirty days. After that, you will not be able to make any refunds.
Play!
Fortnite is a game designed for lovers adrenaline and intense battles. What are you waiting for to be part of this large community? Experience sharp emotions and dynamism in combat. You are ready?
